Privacy Policy
At Mason & Kix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.masonandkix.com], make a purchase, or otherwise interact with our brand.
1. Information We Collect
We collect personal information that you provide to us directly when you create an account, make a purchase, or contact customer service. This information may include:
- Name
- Email Address
- Shipping and Billing Address
- Payment Information
- Phone Number
- Purchase History
- IP Address and Device Information
We may also collect additional data automatically through cookies and similar tracking technologies, including browser type, referring/exit pages, and date/time stamps.
2. How We Use Your Information
We use your information to provide you with the best possible shopping experience and to fulfill our contractual obligations. Specifically, we may use your data for the following purposes:
- Processing and fulfilling orders
- Personalizing your shopping experience
- Communicating with you regarding your orders, inquiries, or updates
- Improving our website, products, and services
- Sending marketing emails (with your consent)
- Preventing fraudulent transactions and ensuring a secure environment
3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to any third parties. However, we may share your data with trusted partners and service providers who assist us in operating our website, conducting our business, or serving our customers. These partners may include:
- Payment processors
- Shipping and logistics partners
- Marketing and advertising partners
- Website hosting and analytics services
All third-party service providers we work with are bound by confidentiality agreements and only have access to the data they need to perform their tasks.
4. Cookies and Tracking Technologies
Mason & Kix uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser at any time, although this may affect your ability to use certain features on our site.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of our messages.
To exercise any of these rights, please contact us at [[email protected]].
6. Data Security
We use appropriate security measures, including encryption and secure server technology, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or the content of such websites. We encourage you to review their privacy policies before providing them with your personal data.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
Mason & Kix reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on our website. Your continued use of our site after changes are made will constitute your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Mason & Kix [Address]
Email: [[email protected]]
Phone: [Phone Number]